Empathy, Ideation, Lenses, Tool, Understanding the Customer

You, Me, and Jon Snow: The Power of Knowing Nothing

Shaken, but emotionally under control, Bryan Mills (played by Liam Neeson) picks up the phone and talks to his daughter's captor. "I don't know who you are. I don't know what you want. If you are looking for ransom I can tell you I don't have money, but what I do have are a very… Continue reading You, Me, and Jon Snow: The Power of Knowing Nothing

Advertisements
Being Awesome, Fear, Grit, Uncategorized

We Have Lots to Fear in the Woods, and That’s Awesome

Fear can be a proxy for when you are going to do something great. Jonathan Strange and Mr. Norrell started to rekindle their friendship as they worked together; preparing to face a magician of seemingly insurmountable skill. Mr. Norrell's hands shook as he tried to conjure enough magic to save England. Jonathan Strange clasped his… Continue reading We Have Lots to Fear in the Woods, and That’s Awesome

Being Awesome, Bias towards action, Going Forth, Innovation, Innovation Mindsets, Pre-Mortem, Systems, Uncategorized

Thinking like a Producer vs Producing like a Thinker – And Three Things You Can Do About It

A bias towards action. It's one of the most sought-after characteristics in a lean, mean innovation team. However, can too much of a good thing be hazardous to the quality of your work? Creating movement and getting stuff in the hands of the user is great, but just quickly delivering what was asked for only… Continue reading Thinking like a Producer vs Producing like a Thinker – And Three Things You Can Do About It

Authenticity, Uncategorized

Phonebook SEO: Being First vs Being You

It was 12:34 pm. We were stopped behind a large truck, sitting at a red light. Unable to see anything but the monolithic back-endĀ of the semi, I stared at the letters to occupy the 30 seconds until we could drive again. AAA Cooper Transportation Along with the words was their abbreviation as a logo. ACT.… Continue reading Phonebook SEO: Being First vs Being You

Being Awesome, Micro-Patterns, Tool, User Experience, Writing

Fish & Clicks

When I was a kid, we used to go trout fishing up in mountain rivers. I used to put artificial and fleeting faith in the type of bait I was using. I would vary my bait rapidly in search of the magic fishy elixir. This fakeĀ cheese stuff, some scented "marshmallows", salmon eggs, and even the… Continue reading Fish & Clicks

Being Awesome, Going Forth, Innovation Mindsets, Motivation

Shooting for the Moon

I am a sucker for a well-crafted motivational phrase. That's actually how "Go Forth And Be Awesome" got started. But not all motivational phrases are created equal. Some go too far for the cute analogy and miss the point altogether. It's hokey hokum. Today's egregious example is about aiming for big goals. When I was researching it, I… Continue reading Shooting for the Moon

Being Awesome, Lenses

The Friction of Innovation

Innovation needs movement. Paradigms shift, viewpoints redirect, and new ideas flow. But anytime there is movement, there is friction. Friction is the surface or environment resisting the movement. Rub your hands together, they get warm. You have friction to thank for that. Ok, don't run from the science. Stick with me. To create acceleration, you… Continue reading The Friction of Innovation