Empathy, Innovation, Understanding the Customer

Listening for Hidden Solutions

Every cloud has its silver lining. At least that's what were told, usually when things go bad. There has to be a nugget of hope somewhere. I can only imagine that thought ran through Jerry Sternin's mind when he visited Vietnam in 1990. As part of Save the Children, Sternin was there to help the… Continue reading Listening for Hidden Solutions

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