Being Awesome, Empathy, Going Forth, Innovation, User Experience

Making Customers Feel Cool

Curves are the enemy of fast moving trains. Just ask Denzel Washington and Chris Pine in Unstoppable. Nearly 30 years before the movie, The British Rail Research Team unveiled the APT. The APT was a train that tested out at an amazing top speed of 160mph, and could safely sprint 40% faster than any other… Continue reading Making Customers Feel Cool

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Being Awesome, Going Forth, Innovation Mindsets, Lean, Learning, Like a Startup, Motivation, Theme Park of You

You Might Be An Uncontrolled Optimist If…

In Episode 20 of Gimlet Media's podcast, StartUp, Lisa Chow investigates what happens when a lean, "let's all try to do new things" startup shifts into the established, "wait we have an HR department now?" organization. It's a brilliant take on the need for process and the translation of vision from one strategy to the… Continue reading You Might Be An Uncontrolled Optimist If…

Being Awesome, Diffusion of Innovation, Ideation, Innovation, Innovation Mindsets, Lean, Like a Startup

Your Turn Signal is on… Still

I'm in the middle lane of a three lane road, on the last leg of my school drop-off delivery. Just one of my kids left to go. A car in front of me has their right turn signal on. Flashing their intention to the world adjacent and slightly behind them. They kept going straight; no merging, no… Continue reading Your Turn Signal is on… Still